AI chatbot for your business | How artificial intelligence can replace customer service

AI chatbot - artificial intelligence that talks to customers instead of you

In today's digital world, customer interaction is critical to the success of any business.

What do you think about the integration of artificial intelligence on your website or internal portal?

We are the first in Serbia (at least as far as we know) to offer the possibility of having your own artificial intelligence, which learns from your data and which, based on what it has learned, can respond to your requests and the requests of your clients.

What possibilities does AI chatbot bring?

Here are just a few examples of where your AI can learn from and what to use as a base:

  • Word documents
  • Excel spreadsheets
  • PDF documents
  • Links (either yours or someone else's)
  • YouTube videos (if they have subtitles, and most do now)

We will present you the example of a private high school in Serbia, which assigned a chatbot to learn from books, and now it serves as a help to the students and answers their questions. You can give him a user manual or information about all your products and he then helps the visitor decide to buy.

In addition to providing a personalized experience to users, this option also saves you time and money. Instead of spending time manually answering each user message or query, artificial intelligence can automatically handle many tasks for you. This means less time spent on administrative tasks and less cost to hire additional staff.

Advantages of integrating artificial intelligence on your site

Now you can improve your business with an AI chatbot and the support of the Tourmaline agency. Check out the features:

AI chatbot - artificial intelligence that talks to your customers

Personal contact and memorization of important information

Just like when you meet someone in person, AI can ask your customer for their name and use it during the conversation. He can find out more about him and target exactly what he is looking for. It can also remember information like his email address or phone number, so you can easily contact him later if needed. Whatever information is important to you, the AI chatbot can initially request it from your client and store it for you.

Train your AI chatbot yourself to respond the way you want

If you notice that the chatbot did not give a good answer to a customer's question - just change it. Based on your correction, the artificial intelligence will learn to give better answers next time.

Connect artificial intelligence with WhatsApp, Facebook Messenger, Telegram or SMS communication

Now you can connect your AI chatbot with the most popular communication platforms, allowing users to connect with you where it's most convenient for them.

You do not need special computer knowledge

Our AI chatbot is designed with a focus on ease of use, without the need for any special computer knowledge. Even if you're a complete newbie to the world of technology, you'll find it easy to navigate. No stress, no complications - just a simple and effective solution for improving your business.

What do you get and at what price?

The price of the basic package starts from only 1200 rsd per month, and additionally you get:

  • Free implementation - up to 3 hours of our work, which is enough for 99% clients who save everything from where they want the chatbot to learn.
  • Free one-hour consultations, with specific recommendations on how to use this in the best way.
  • Free integration on your website or portal.

Given that ChatGPT would cost you twice as much, plus integration costs - we think this is an extremely good opportunity. Our goal, above all, is to somehow help companies in Serbia to become more competitive on the market.

AI chatbot - artificial intelligence - functions

See examples of integrations

Chat works in almost all languages. You can see examples of integrations on the following two sites:

Are you interested in artificial intelligence improving your business?

This is nothing expensive, nor revolutionary. In essence, you get something like ChatGPT, except that this bot is your own and trained to respond according to the data you feed it. If you would like to improve your business with an AI chatbot, contact Tourmaline Agency.

 

Contact us

Phone: 0642974822

Email: info@turmalin.rs

Are you interested in the services of our agency?

Leave us your details so we can contact you for more information.

Picture of Nevena Radojević

Nevena Radojevic

Nevena is a specialist in digital marketing and UX design at the TURMALIN agency. She completed her master's degree in psychology at the Faculty of Philosophy in Novi Sad. She specializes in creating campaigns and user experiences based on understanding the human psyche. Through careful research, Nevena identifies the psychological triggers for conversion, aligning design, content and strategy with the nature and behavior of users.
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